“Imagine giving customers the ability to request additional services such as room service from their smart phone while still en route to the hotel. Or if you wanted feedback on their stay, you could send a push notification via smart phone as their taxi pulls away from the hotel – TripAdvisor-like ratings can be yours in quick order!” To read the full article by Anand MedePalli on the travolution’s web site click here (posted on February 22nd 2013).
iPads in the Terminal, What About The Lobby?
Often I run into the comment that the hospitality industry is lacking behind when it comes to technology and most of it’s technology vendors are