Connecting with your Guest through Social Media Can Increase Spend
Hotels are working hard to make a connection with their guests. Traditionally this is done in person, but more and more connections are achieved through
Hotel’s can gain a great operational advantage from implementing mobile housekeeping app solutions.
—Justin DeRise
We have spent most of our time on this blog talking about mobilizing your hotel software for guests, enabling mobile check in and out for both your guests and staff. These options can add some nice up sell opportunities to a hotels bottom line and offer great service enhancements.
But today’s hotel software offers mobile opportunities not only for the front of house, new cloud based vendors also offer simple hotel housekeeping apps and mobile web, to increase staff efficiency and reduce cost.
(1)
Might another guest already be waiting for their preferred room? As soon as the maids and housekeepers are out on the floor they rely on their clipboard with the printed reports. These reports are out of sync with the hotels real inventory and room status, the minute they are printed.
(2)
Hotel’s can gain a great operational advantage from implementing mobile housekeeping app solutions. Maids can potentially use their own smartphone to login into the “PMS” and check which rooms are ready to be cleaned, change the status of the room when they are done from dirty to clean, or check the guests name, before knocking on the door.
(3)
Housekeepers spend about 10 to 15% (labor cost reduction) trying to find the next room to clean, with that information in the palm of their hand, they can simply go and clean the next room.
The right hotel PMS or PMS overlay will help both the hotels top and bottom line, a win-win!
By Jos Schaap, CEO-Founder, StayNTouch, Inc.
Hotels are working hard to make a connection with their guests. Traditionally this is done in person, but more and more connections are achieved through
Revenue management is a crucial part of any business and plays a significant role in how hoteliers best position themselves to maximize total hotel profit.
Yes I was, …. and not just recently… but back in 2008. During a MICROS user conference in Mallorca (Spain) during my key note speech
See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.
Your demo will include how to:
Manage and Set Tasks Across Your Departments
Ensure Guest Satisfaction & Safety With Contactless Check-in Options
Automate Easy Upsells & Monetized Early/Late Checkouts
Set & Manage Rates/Availability
Integrate With Tools and Platforms Essential
to Your Hotel
And More!