Hotel Technology
It’s Time to Re-examine These 3 Common Hotel Technologies
May 25, 2017
Set it and forget it! Like it or not, that has been the mantra of hotel IT managers for the past couple
Blog Articles
Learn about our latest innovations and partnerships with top global hotels as we transform hospitality technology and assist hotels in reimagining the guest experience.
Hotel Technology
Centering Your Hotel Technology Core On An Open API PMS
May 22, 2017
Look behind the IT curtain at most big brand hotels and you will see a technology stack that is often proprietary or
Hospitality Trends
The Impact of Guest Engagement on Hotel Revenues
May 15, 2017
Guest Engagement is certainly the buzzword these days. You hear it applied in all consumer-facing industries including retail and restaurants. Most start-ups
Hotel Guest Experience
Hotel Guest Engagement Tips: How To Serve Needs & Build Relationships
May 11, 2017
It is often thought that to engage your guests, you simply must speak with them. While it is true that engaging the
Digital Experience
Creating A Hotel Guest Journey For Every Type Of Guest
May 8, 2017
When hotel managements decides to build a hotel these days, they don’t simply just build something generic. They very carefully examine the
Hospitality Trends
Understanding the Relationship between Customer Engagement and Customer Satisfaction
May 4, 2017
In the 1980s there was a big focus on customer satisfaction. The thinking at the time was that a satisfied customer would
Hotel Guest Experience
The Fundamentals of Guest Engagement In Hotel Management
May 1, 2017
Engagement is when you successfully “engage” someone. That word has many different meaning, but when it comes to Guest Engagement, we are
Digital Experience
4 Great Ideas for Managing Customer Engagement
April 27, 2017
To find ideas to improve customer engagement, we first must come to terms with what it is that get your hotel guest’s
