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Change…. Pain for Gain?
October 29, 2013
Ever since graduating from the UNLV hotel school in 1988, I’ve been involved in hotel management. I made the switch to technology
Blog Articles
Learn about our latest innovations and partnerships with top global hotels as we transform hospitality technology and assist hotels in reimagining the guest experience.
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6 Benefits Hotel Mobile Check-In Apps Should Provide Guests
October 23, 2013
It is a growing service offering hotels will need to provide sooner rather than later. When I mean hotel guest app, I
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Connecting with your Guest through Social Media Can Increase Spend
October 17, 2013
Hotels are working hard to make a connection with their guests. Traditionally this is done in person, but more and more connections
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Present Relevant Upsell During Hotel Check In!
October 15, 2013
Image… your guest had a great day, her meetings went well, she feels good. She takes a taxi to the hotel where
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Mobile Payments and Hotels?
October 10, 2013
Mobile payments.“It’s happening now in all kinds of businesses, and it’s something we in the hotel industry need to be aware of,”
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Hotelier…. Social Login Is A Gateway To Engagement!
October 8, 2013
Wow…! 87% of us… prefer to use Facebook, LinkedIn, Google+ or another form of social login to sign up for new retail,
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Can Hotels Boost Sales with Mobile?
October 3, 2013
Yesterday, I mused about effective strategies by retailers to eliminate lines and add convenience for the customer. I read a Forbes article
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Questioning the Hotel Queue AKA Questioning the Hotel’s “Island of Technology”
October 2, 2013
I travel a ton and I’m sure a bunch of you do too. As any seasoned business traveler knows…a trip means LINES.
