Job Title: HR & Office Administrator
Department: Human Resources
Location: Bethesda
Reports to: Sr. Director, Human Resources
*Currently working a hybrid schedule (in office on Mondays and Wednesdays; subject to change)
About StayNTouch: At Stayntouch, our team of dedicated professionals leverage their expertise to create a cloud PMS that streamlines hotel operations, maximizes revenue, empowers staff, and enhances the guest journey. Our mobile SaaS-based platform can run on any device with an internet connection, allowing hoteliers to break free from the front desk, and letting guests choose their own welcome and departure experience. We believe that technology should be unburdened 一empowering hotels to deliver their own version of the ideal guest experience. Ultimately, great technology exists to facilitate great hospitality, and we are that technology.
What we’re looking for: We are looking for an organized and self-motivated HR & Office Administrator to support day-to-day HR tasks, handle office administration, and provide support to the finance team when needed.
What you’ll do day-to-day:
Human Resources
- Post new positions and remove closed positions
- Schedule interviews
- Coordinate onboarding for new hires and offboarding for departing employees
- Process background checks, E-verify, and I9 forms
- Facilitate new hire orientation
- Be the first point of contact for general benefit inquiries
- Administer and process benefits for new hires and employees
- Coordinate company employee events (e.g., open enrollment, wellness fair, holiday party)
- Prepare reports as requested
- Various HR projects as assigned
Office Administration
- Answer main office incoming calls and check voicemails
- Order and maintain office and kitchen supplies
- Coordinate incoming/outgoing mail and packages (may be required to make trips to the local post office or FedEx/UPS when in the office)
- Forward general building related informational emails to HQ staff
- Register and maintain office fobs and parking for all HQ staff
- Coordinate building and facilities related tasks
- Coordinate and set up weekly office lunches and assist with office related projects
- Greet visitors and guests
Finance
- Process and log customer deposits in Excel
- Prepare and follow-up on correspondence with various tax agencies and other supporting vendors, via phone and email
- Verify contact information for customers, via phone and email
- Other finance related ad-hoc projects as requested by the Controller
What the ideal candidate will have:
- Minimum 2+ years of administrative/human resources experience in an office environment.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Ability and desire to learn new on-line tools and programs.
- A genuine interest in human resources with a desire to learn.
- Excellent interpersonal and communication skills with the ability to communicate with individuals at all levels, in-person, via phone and email.
- Ability to maintain integrity and confidentiality of privileged information.
- Strong organization and prioritization skills with the ability to multi-task and meet tight deliverables.
- Ability to work independently under minimal supervision.
- Professional, with strong attention to detail.
Stayntouch does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status, ancestry, genetic information, veteran status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, political affiliation, and matriculation or any other characteristic protected by law. Employment decisions at StayNTouch are based on merit, qualifications, and abilities. StayNTouch is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at hr@stayntouch.com.
