Hospitality Trends
iBeacons…A New Technology for Hotels to Embrace
August 25, 2014
Knowing who your guests are has been part of the fabric of hotel service since the beginning. Knowing exactly where your guests
Category: Hospitality Trends
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
Hospitality Trends
The Big Boys Are Investing In New Hotel Technology. Shouldn’t You?
August 15, 2014
Hilton Worldwide has made a major investment in the future of mobile tech and their guests’ digital experience – a $550 million
Hospitality Trends
Mobile Hotel Web vs. Native Apps…Why not both?
May 15, 2014
It’s no secret – we love our phones, and we spend a lot of time on them. According to Flurry, one of
Digital Experience
A Picture Is Worth A Thousand Words
April 3, 2014
Content is king, and in the world of digital marketing, image is everything. Companies are quickly adapting to beef up their visual
Hospitality Trends
Ritz-Carlton Tries to Target Next Gen Travelers
February 19, 2014
Recently, I wrote about the Modern Traveler’s Choice. Since then, I’ve seen a few interesting articles about similar trends, one of which
Hospitality Trends
The New Hotel Service Model
January 27, 2014
It’s been done the same way many decades now…. To check in, the guest still has to find the hotels front desk,
Hospitality Trends
Social Guests Can Connect With Hotel Social Staying
January 14, 2013
If airlines are experimenting with social seats, should hotels take off with social staying? SeatID a startup providing social seating to airlines has
Hospitality Trends
Hotels 2013 Future Trends
January 10, 2013
This is an important year for touch, mobile and social. Hotels will offer their own social network, a place where guests and
