Hotel Technology
Self-service: The Universal Crowd-pleaser [Podcast]
May 12, 2016
Our smartphones are always with us, so it makes sense that a report conducted by TripAdvisor last year found that 34% (and
Category: Hotel Technology
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
Hotel Technology
Luxury Hotel Guest Trends: Delivering High-Touch Digital Service
May 5, 2016
Luxury travel is booming: high-price trips are the strongest-growing market. An incredible 46 million international luxury trips were taken in 2014 (worth
Hotel Technology
Mobile Devices: Not just for Hotel Guests
April 28, 2016
Mobile is rapidly changing the way people interact with technology, and hospitality is no exception. When speaking about the impact of hotel
Hotel Technology
Would mobile hotel software be considered a disruptor?
April 21, 2016
The term “disruption” has become so overused that a certain amount of eye rolling quickly ensues on just hearing it. It is
Digital Experience
Digitally Adept Hotels – Are we looking at the big picture?
April 14, 2016
Earlier this week the annual L2 Digital IQ Index of luxury brand hotels was released revealing the most digitally savvy winners
Digital Experience
IoT and the hospitality industry are a natural fit
April 7, 2016
The Internet of things, or “IoT” as it is more commonly referred to, is a hot topic of conversation in almost every
Hotel Technology
Hoteliers: Just give us fast, free Wi-Fi – Everyone else does!
April 1, 2016
With the continuous, perhaps never ending growth of mobile device usage and our need to be forever connected to the world, Wi-Fi
Hotel Technology
Automation is also helping us to understand what is really true “service” …and what isn’t.
March 24, 2016
From the initial steps of booking a hotel stay to checking in and out, the hotel experience has become a lot more
