Product Description

AeroGuest is setting a new hospitality standard by building the leading digital solution that  automates hotel operations and facilitates a seamless guest journey.  

Why This Product?

The two-way integration between AeroGuest and Stayntouch Property Management System  ensures the highest level of automation, removing the time consuming administrative and repetitive tasks. With such automation in place, AeroGuest provides hoteliers with more  time – embracing personal interaction, thus enhancing the guest experience.  

Who Uses This?

Due to an advanced customization, AeroGuest is suitable for all types of properties. From  independent hotels to global hotel chains, and from luxurious five-star hotels to boutique  hotels, motels, hostels, and anything in between. 

Key Features/Benefits

Our platform consists of four interconnected products, designed to create an ecosystem that  delivers superior value to both hoteliers and their guests. 

• A powerful Guest Management Platform ensures the hotel has full control over  reservations, communication, usage reports, payment, reputation management and overall  setup. All in one place. 
• A communication tool that utilizes advanced automation to enable timely and relevant  communication, thereby strengthening guest relationships before, during, and after stay. 
• Payment handling, as the future of transactions lies in alternative payment methods – guests can settle their outstanding balances online, using their preferred payment methods. 
• A seamless guest journey providing the utmost convenience for your guests – all accessible  at their fingertips. Our platform supports the entire guest journey, from online check-in and upselling to payment processing, digital room keys, room service, hotel information, review submission, along with many other benefits the modern travelers demand.  

Quote 

“AeroGuest defines the standard. 

The modern traveler expects that all planning, including paperwork completed during check in, is done before arrival similar to airline experience. Standing in front of computer screen  at a counter and handing over credit cards and paperwork, is not the idea of welcoming 

guests. We aim to have the reception team spend their time on what’s important – engaging  in meaningful conversations with guests about what’s enjoyable.” 

Karim Nielsen, CEO of Kølpin Hotels Read more customer success stories here https://aeroguest.com/customers/